FAQs
Questions, answered by the specialists.
Leasing and managing rental properties in the Washington Metro area is our niche — it is ALL we do. Here is what owners and residents ask us most.
Frequently asked
For homeowners
What areas do you serve?
We specialize in Chevy Chase, Bethesda, Kensington, Rockville, Potomac and North Potomac in Maryland; Washington, DC; and McLean, Arlington and Great Falls in Virginia.
How do you price my rental property?
Our rental consultants sit down with you and your family to identify current market trends and pricing, then demonstrate the market strategies that achieve the highest and best use of your property.
How do you screen tenants?
We identify only the most qualified tenants for you, and ensure adherence to Federal, State and Local Landlord/Tenant laws with legal and binding leases.
What does your property management include?
We prepare the home for tenants, handle repairs promptly and verify they are warranted, ensure rent is received as expected, detail activity on your property, and prepare the home for your return.
Frequently asked
For renters
Do you offer furnished, short-term housing?
Yes. Our short-term furnished portfolio serves those visiting Washington for a temporary stay and those relocating who need a furnished property while searching for permanent housing. River Place in Rosslyn, VA is a cornerstone of that portfolio.
What is included in a River Place unit?
All furnishings, utilities and amenities — including a fully equipped kitchen, linens and towels, iron and ironing board, vacuum, and television with basic cable.
How do I apply for a rental?
Applications are submitted online through our rental portal. Call (301) 951-4111 and a consultant will walk you through availability and the application process.
How do current residents request maintenance?
Residents submit and track requests any time through the Tenant Portal, and our team verifies and dispatches repairs promptly.